Standards for Engagement

ChangeMakers seeks to positively influence the way government agencies and NGOs engage with refugee-background communities. To this end we have produced some guidelines based on our experiences and learnings from our successful, and not so successful, interactions with a wide range of agencies working in the resettlement area.

We invite and encourage anyone about to review existing policiies or to implement new policies to use these guidelines to ensure they engage in the most respectful and meaningful ways with people from refugee backgrounds.

Underpinning the Standards for Engagement is the need to acknowledge and addresss the 'power imbalance' that exists in any engagement between refugee-background communities, NGOs and government agencies. In particular this refers to the resources, networks and knowledge that each party has access to.

Standards for Engagement: Guidelines for Central and Local Government, and NGOs Working with Refugee-Background Communities can be viewed here (pdf, 254kb. Requires a PDF reader to open).